Company Overview
Contact: Damian Attia
Role: Business Development Manager
Email: Damian@heidihealth.com
Specialization: AI-powered medical documentation and practice management
Privacy & Compliance
Australian Privacy Principles: Not Sure
Data Storage: Australian AWS servers
Security: SOC2 and ISO27001 certified
Regulation: Multiple countries
Trial & Pricing
Free Level: Yes - Free tier available
Free Trial: Yes
Trial Duration:
- Pro tier: 7 days
- Together tier: 30 days
- Enterprise tier: varies
Pricing Range: Free tier to $1299 per user/year
Core Features
- Transcription - Real-time medical transcription
- Document/note generation - Automated clinical notes
- Custom templates - Personalized documentation
- Ask AI - AI-powered medical assistance
- PMS integrations - Practice management connectivity
- Team infrastructure - Multi-user support
- Telehealth support - Remote consultation tools
- Heidi Health App - Mobile accessibility
Unique Features
- Medical language training - AI trained by clinicians
- Enterprise security - SOC2 and ISO27001 compliance
- Global regulation - Compliant in multiple countries
- Dedicated tools - Seamless use cases
- Multi-language support - Cantonese, French, German, Mandarin, Spanish, and more
Technical Specifications
Headphones Support: ✓ Yes
Phone Support: ✓ Yes
Telehealth Integration: ✓ Yes
Multi-note Reports: ✓ Yes
AI Training: ✓ Via user-created templates
Content Preferences: ✓ Customizable generation
Quality Sources: ✓ Evidence-based restrictions
Practice Management Integration
PMS Support: ✓ Yes
Current Integrations:
- Cliniko
- Best Practice
- Medirecords
- More integrations upcoming
User Experience & Sustainability
User Interface: Intuitive UI with dedicated engineering support
Mobile Support: Available on all mobile platforms
Eco-Friendly: Remote work options, upcoming ESG report
Team Support: Dedicated engineering team